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Salesforce Expert
Transforming Businesses Through CRM Excellence

Certified Salesforce consultant based in Berlin, Germany, delivering enterprise-grade solutions, custom implementations, and strategic guidance for businesses worldwide

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Salesforce Services

Comprehensive CRM solutions tailored to your business needs | Salesforce Consultant in Berlin, Germany

Sales Cloud Implementation

Complete Sales Cloud setup and configuration to streamline your sales processes, manage leads, opportunities, and close more deals efficiently.

  • Lead Management
  • Opportunity Tracking
  • Forecasting & Reports

Service Cloud Solutions

Enhance customer service with Service Cloud implementation including case management, knowledge base, and omnichannel support.

  • Case Management
  • Knowledge Base
  • Omnichannel Routing

Custom Development

Build custom Salesforce solutions using Apex, Lightning Web Components, and Flows to meet unique business requirements.

  • Apex Development
  • Lightning Web Components
  • Flow Automation

Integration Services

Connect Salesforce with external systems using REST/SOAP APIs, MuleSoft, and third-party integration tools for seamless data flow.

  • API Integration
  • MuleSoft Integration
  • Third-party Connectors

Communications Cloud

Implement Salesforce Communications Cloud solutions for enhanced customer communication, messaging, and engagement across multiple channels.

  • Omnichannel Messaging
  • Customer Engagement
  • Communication Automation

Salesforce Consulting

Strategic Salesforce consulting including architecture reviews, best practices, training, and roadmap planning for your CRM journey.

  • Architecture Review
  • Best Practices
  • Training & Support

Salesforce Expertise

Technologies, tools, and platforms I specialize in

Salesforce Clouds

Sales Cloud Service Cloud Communications Cloud Commerce Cloud Experience Cloud

Development Technologies

Apex Lightning Web Components Aura Components Visualforce SOQL & SOSL

Automation & Configuration

Flow Builder Process Builder Workflow Rules Validation Rules Approval Processes

Integration & APIs

REST API SOAP API MuleSoft Platform Events Change Data Capture

Data Management

Data Import/Export Data Loader Data Migration ETL Tools

DevOps & Tools

Salesforce DX Git & Version Control CI/CD Copado VS Code

Salesforce Industries & CPQ

Vlocity Industries CPQ OmniStudio Omni Scripts Flex Cards

Salesforce Cloud Portfolio

Salesforce clouds and platforms I've implemented

Sales Cloud

Salesforce Sales Cloud

Lead Management Opportunities Forecasting Sales Analytics

Service Cloud

Salesforce Service Cloud

Case Management Knowledge Base Omnichannel Field Service

Communications Cloud

Salesforce Communications Cloud

Messaging Omnichannel Customer Engagement Communication APIs

Salesforce Implementations

Recent projects showcasing Salesforce expertise and solutions

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Sales Cloud Implementation

End-to-end Sales Cloud implementation with custom lead routing, opportunity management, and automated forecasting capabilities.

Sales Cloud Flow Automation Custom Objects
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Service Cloud Setup

Implemented comprehensive Service Cloud solution with case management, knowledge base, and omnichannel routing for enhanced customer support.

Service Cloud Omnichannel Knowledge Base
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Custom Lightning Components

Developed custom Lightning Web Components and Apex classes to extend Salesforce functionality and create tailored user experiences.

LWC Apex Lightning
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Salesforce Integration

Integrated Salesforce with external ERP and third-party systems using REST/SOAP APIs and middleware solutions for seamless data synchronization.

API Integration REST/SOAP Middleware
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Legacy CRM Migration

Successfully migrated data and business processes from legacy CRM systems to Salesforce with zero downtime and improved user adoption.

Data Migration Process Mapping Change Management
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Salesforce Automation

Built complex automation solutions using Flows, Process Builder, and Apex triggers to streamline business processes and reduce manual work.

Flow Builder Process Builder Workflow Rules

Let's Work Together

Ready to start your project? Get in touch today

Location

Berlin, Germany

Available for remote work worldwide

Response Time

Within 24 hours

I'll get back to you promptly

Services

Salesforce Consulting

Custom implementations & solutions